FAQ

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7T maintains a database containing answers to the most frequently asked questions about the IGSS system. Typically, these questions are collected in technical support situations, during our IGSS training workshops and through general feedback from our customers.

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Detail Report data missing in preview

Question

When I generate the Detail report type for my Periodical report, there's no data in the preview of the finished report. How can I remedy this?

Answer

The report generation application, dmyrep.mde, contained an error, which has now been corrected. Data is, in fact, collected but the preview doesn't function properly. Therefore, the zip file below must be downloaded and then unzipped to the sub-folder in the IGSS installation called \gss. Answer "Yes" to overwrite the existing file.

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